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Neoserra will lock your account after 5 failed login attempts. If you do not successfully login after 2 or 3 attempts, please click "Forgot Password?" just below the language options.
If you have forgotten your password and have more than one account with the same email, please email neoserra[at]norcalsbdc.org.
Please do not contact OutreachSystems if you are having issues with your login. They cannot assist with logins.
We STRONGLY RECOMMEND everyone look into a password manager, especially if you have more than one account. There are a few free options out there such as KeePass. Please check out this review of some of the top password managers. To read more about the pros and cons of password managers, check out this article on Trustworthy.